**Prices displayed on checkout page are shown in Mexican Pesos (MXN) final amount charged on your credit card will be the equivalent of this amount converted to your local currency.

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Shipping Policy

At MAREY, every piece is carefully packed and prepared to ensure it arrives safely and in perfect condition.

Processing Times

All orders are processed within 1–5 business days unless otherwise stated on the product page.

For handcrafted or made-to-order items, processing times may vary depending on production volume and customization requirements.

Orders are not shipped or delivered on weekends or holidays.

Domestic Shipping (Mexico)

We offer nationwide shipping across Mexico through trusted courier services.

Estimated delivery times:

• Standard Shipping: 2–7 business days

• Remote areas may require additional transit time.

Shipping costs are calculated at checkout based on destination and order size.

International Shipping

We ship internationally to selected countries.

Estimated delivery times vary by destination and customs processing, typically:

• United States & Canada: 4–10 business days

• International destinations: 7–20 business days

Please note:

• Import duties, taxes, and customs fees are not included in the product or shipping price.

• Customers are responsible for any applicable customs charges in their country.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Tracking updates may take 24–48 hours to appear after shipment.

Packaging & Fragile Items

Many of our products are handcrafted and fragile. We take special care in packaging to minimize the risk of damage during transit.

If your order arrives damaged, please contact us within 48 hours of delivery at:
📧 contact.marey@gmail.com

Please include:

• Your order number

• Photos of the damaged item

• Photos of the packaging

Incorrect Addresses

Please ensure your shipping address is correct before placing your order.

MAREY is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

Once a package has been handed over to the shipping carrier, delivery times are outside our direct control.

However, we will gladly assist you in tracking or resolving shipping issues whenever possible.

Contact

For any shipping-related questions, please contact us at:

📧 contact.marey@gmail.com

or visit:
www.marey.mx